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John Hayward Lord, of Calhoun, Georgia, the chied compliance officer of  Dempsey Lord Smith LLC, is the subject of a customer initiated investment related Financial Industry Regulatory Authority (FINRA) securities arbitration claim filed on March 28, 2024. The customer sought $140,000.00 in damages based on allegations of breach of contract, breach of fiduciary duty, negligence, and misrepresentation and omissions of material fact in connection with the sale of direct investments (direct participation program interests and limited partnership interests). FINRA Arbitration No. 24-00651. This matter is ongoing.

Additionally, on July 25, 2023, a customer filed an investment related FINRA securities arbitration claim about Lord, alleging breach of fiduciary duty, breach of contract, and negligence in connection with the recommendation and sale of DPP and LP interests. The customer sought $50,000.00 in damages. On November 9, 2023, the dispute was settled, with Dempsey Lord Smith LLC repurchasing the security for $40,000.00. FINRA Arbitration No. 23-02054.

Lord has been associated with Dempsey Lord Smith LLC as a stockbroker since March 16, 2007. He has been associated with Dempsey Lord Smith as an investment advisor representative since March 20, 2007.