Jenna Kang (also known as Jihye Kang) of Los Angeles California a stockbroker formerly employed by AXA Advisors LLC has been barred from associating with any Financial Industry Regulatory Authority (FINRA) member in any capacity based upon findings that she neglected to provide documents and information to the regulator while under investigation for falsifying customer signatures. Letter of Acceptance Waiver and Consent No. 2020066356001 (Oct. 8, 2020).
According to the AWC, on September 30, 2020, at a time when Kang was under an investigation by FINRA for signing documents using customers’ signatures, she was asked by FINRA personnel to provide documents and information in response to allegations against her of forgery. Kang was instructed to cooperate with this request as a condition of complying with FINRA Rules 8210. Kang failed to comply.
On October 1, 2020, Kang’s legal counsel and FINRA spoke about Kang’s case at which time it was made clear that Kang would not be providing any documents and information sought by the regulator. Kang’s failure to meet these obligations rendered her in violation of FINRA Rules 2010 and 8210.
FINRA Public Disclosure reveals that Kang has been identified in nine customer initiated investment related disputes regarding allegations of her misconduct while she was employed by securities broker dealers including AXA Advisors. On June 1, 2020, a customer filed an investment related complaint regarding Kang’s conduct where the customer requested unspecified damages supported by accusations that a signature placed on the customer’s retirement account application had been forged. On July 15, 2020, another customer initiated investment related complaint concerning Kang’s conduct was settled to resolve allegations of an unauthorized retirement account being set up by the stockbroker at AXA.
Kang is also the subject of a customer initiated investment related written complaint which was settled on August 10, 2020 to resolve accusations of an unapproved retirement account being established in the customer’s name without the customer being apprised of this information. On August 27, 2020, another customer initiated investment related complaint involving Kang’s conduct was settled to resolve allegations of unauthorized activities by the stockbroker. On September 1, 2020, an additional customer initiated investment related complaint regarding Kang’s conduct was settled to resolve accusations of the customer not providing authorization to Kang to submit a retirement account application during the period that Kang was associated with Equitable Advisors.
Kang was registered with AXA Advisors between September 9, 2016 and April 15, 2020.